Frequently Asked Questions
Everything you need to know about your Primal Queen experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How do I find my perfect fit?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our chart, as our athletic-wear is designed for a snug, supportive fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay or Klarna.
Are your fabrics sustainably sourced?
Yes, at Primal Queen, we prioritize the planet. 80% of our current collection is made from recycled polyester and organic cotton, ensuring high performance with a lower environmental footprint.
Can I change or cancel my order after it's been placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement.